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Welcome to our online store!

Shipping & Returns

Shipping

Shipping

Items processed by 3:00 pm are shipped that day. JNF Surplus does not operate on weekends. Weekend orders are shipped on the following Monday. Shipping a larger item to a PO Box may incur additional shipping fees. We are not responsible for, and are excused from, performing due to events outside of our control, including but not limited to weather-related delays, work stoppages or delays, or other unexpected circumstances.

Overnight Shipping

Overnight shipping is possible by contacting us at Info@jnfsurplus.com or  302-268-6488 during the weekday hours of 8:00 am to 2:00 pm BEFORE making your purchase. Please be sure to provide your UPS account, Account Zip code, and time of arrival (before 10:00am or 3:00pm). We will always do our best to satisfy these orders.


Return & Refund Policy

Thank you for shopping at JNF Surplus. We understand that not all out products are always in working condition, so we’re here to help give you the best experience possible.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, used item must be in the same condition that you received it. Item must be in the original packaging, if it was new when purchased. To process your return we will need your order number, receipt or tracking number to locate the item in our inventory.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit in accordance with your card issuer's policies.

Return Shipping

Shipping costs are non­refundable. You will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us at info@jnfsurplus.com We will do our very best to correct any errors we can.